A Quick Update About Purchasing Through the Fit by Wix App

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Hi Move friends!

You may have noticed a small change when purchasing classes or memberships through the Move app.

Previously, you could complete your checkout directly within the app. Due to recent changes to Apple and Google’s app-store policies around in-app purchases, some purchases now need to be completed through a web browser instead.

Nothing has changed with your Move membership, passes, or pricing. If the app redirects you to a browser when you go to purchase something, this is why!

You can still use the Move app as usual to view the schedule, book classes, manage your bookings, and keep track of your account. You’ll simply be taken to the web checkout when a purchase needs to be made.

We know it’s an extra step, so we wanted to share a few ways to make it as quick and easy as possible:

A few tips to save time:

• Stay logged into your Move account in Safari or Chrome. This means you won’t have to enter your information each time you make a purchase.

• Save the Move website to your phone’s home screen. You can add it alongside your other apps for quick, one-tap access to the website.

• Purchase a class pass ahead of time. If you regularly attend using a 5- or 10-class pass. 

• Save your credit card or PayPal details for a faster checkout (Remember this is for No Show or Late Cancel fees at Elmsdale, the total for class booking still shows $0.00)

Tip: Saving the Move website to your phone’s home screen and staying logged in is probably the easiest way to make the new process feel almost as seamless as before!

We know this is a little inconvenient, and we really appreciate your patience and understanding as these changes are implemented. Please know that we do not own the app or control its functionality. ❤️

As always, if you have any trouble accessing your account or purchasing a pass, just reach out — we’re happy to help!

Thank you for continuing to support my small business. It truly means so much.

Charlee Move Yoga & Fitness

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